KoKo Essential values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.
Information We Collect
When you visit our store, we may collect the following types of information:
Personal information such as your name, email address, phone number, shipping address, and billing address when you place an order or contact us.
Payment information, which is securely processed through trusted third-party payment providers. We do not store your full payment details.
Device and usage information, including your IP address, browser type, pages visited, and interactions with our website, to help us improve your experience.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Communicate with you regarding your purchases, inquiries, or support requests
Improve our website, products, and services
Prevent fraud and maintain the security of our store
Send promotional updates or marketing communications (only if you choose to receive them)
Sharing Your Information
We only share your information with trusted third parties when necessary, such as:
Shopify, which powers our online store
Payment processors to securely handle transactions
Shipping partners to deliver your orders
These third parties are required to protect your information and use it only for the services they provide.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You may choose to disable cookies through your browser settings, but some features of the site may not function properly.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal data
To exercise these rights, please contact us using the information below.
Third-Party Links
Our store may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
